VISCOTEC TECHNICANS AT WORK

VISCONEWS ISSUE #04 · May 2015
Starlinger viscotec sees swift customer support of utmost importance. With more than 100 plants installed worldwide, viscotec’s technicians travel on average more than 120 days per year all over the world to secure the best support for our customers from the very beginning.
All products are available for customer trials in the viscotec showroom

Their crucial work includes the supervision during the installation process and start up
of the viscotec equipment including the first production runs and a profound training of
customer’s personnel. Service assignments for maintenance operations of the customer’s plant
and trouble-shooting, both online and on site, to avoid downtimes of the plants are further
important responsibilities of the viscotec technical staff.

 

If not abroad, viscotec technicians play a major role on the permanent further development of the fully equipped state-of-the-art technical center at viscotec’s production site in Upper Austria, where
• a deCON decontamination dryer,
• a viscoSTAR solid state polycondensation
  reactor as well as
• a viscoSHEET PET-sheet line
are installed for customer trials.

 

At the technical center, customers material can be tested at any configuration which may occur at their site in order to provide the best plant configuration to ensure a satisfying solution for the specific customers’ needs.

 

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viscotec team

"Shortest reaction time for service visits and specialised knowledge in transforming PET is of truly great value for our customers"

MARTIN LANG

SENIOR TECHNICIAN VISCOTEC

viscotec team

"Our maxim is a outstanding know-how transfer from viscotec to the customer. Our goal is to ensure highest quality in the final product to maximise their profit."

MARTIN PICHLER

SENIOR TECHNICIAN VISCOTEC

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